Help Center

Need assistance? The DocuEdit Pro Help Center provides answers to common questions, troubleshooting steps, and guidance for reporting issues or suggesting new features.

1. Frequently Asked Questions (FAQ)

  • How do I save my work?
    DocuEdit Pro automatically saves your progress in real time. You can also manually click the Save button in the toolbar.
  • Can I use the editor offline?
    Yes, DocuEdit Pro supports offline editing through local caching. Your changes will sync once you reconnect to the internet.
  • How do I export a document?
    Use the Export button at the top right to download your document as a PDF or Word file.
  • Does the editor support collaboration?
    Real-time collaboration is in active development and will be released in a future update.

2. Troubleshooting

Encountering an issue? Here are some quick tips to resolve common problems.

  • Editor not loading properly: Clear your browser cache and refresh the page. Ensure you’re using the latest version of Chrome or Firefox.
  • Missing toolbar buttons: Go to Settings → Toolbar Options and re-enable any hidden features.
  • Export not working: Make sure you’ve granted file download permissions to your browser.
  • Fonts not displaying correctly: Verify that your system supports web fonts or try using a different font theme in settings.

3. Reporting a Bug

If you discover a bug or unexpected behavior, we appreciate your help in improving DocuEdit Pro. Please include the following details when reporting:

  • A clear description of the issue.
  • Steps to reproduce it (if possible).
  • Your operating system and browser version.
  • A screenshot or video recording (optional but helpful).

You can report issues via our GitHub Issues page or send feedback directly from the in-app Help → Report a Bug option.

4. Feature Requests

We value your feedback! If there’s a feature you’d like to see in future versions, submit a request through our Feature Request Form.

  • Provide a short summary of your idea.
  • Explain how it would improve your workflow.
  • Include any mockups or examples if available.

Our team reviews all suggestions regularly and prioritizes features based on community votes.