Help Center
Need assistance? The DocuEdit Pro Help Center provides answers to common questions, troubleshooting steps, and guidance for reporting issues or suggesting new features.
1. Frequently Asked Questions (FAQ)
- How do I save my work?
DocuEdit Pro automatically saves your progress in real time. You can also manually click the Save button in the toolbar. - Can I use the editor offline?
Yes, DocuEdit Pro supports offline editing through local caching. Your changes will sync once you reconnect to the internet. - How do I export a document?
Use the Export button at the top right to download your document as a PDF or Word file. - Does the editor support collaboration?
Real-time collaboration is in active development and will be released in a future update.
2. Troubleshooting
Encountering an issue? Here are some quick tips to resolve common problems.
- Editor not loading properly: Clear your browser cache and refresh the page. Ensure you’re using the latest version of Chrome or Firefox.
- Missing toolbar buttons: Go to Settings → Toolbar Options and re-enable any hidden features.
- Export not working: Make sure you’ve granted file download permissions to your browser.
- Fonts not displaying correctly: Verify that your system supports web fonts or try using a different font theme in settings.
3. Reporting a Bug
If you discover a bug or unexpected behavior, we appreciate your help in improving DocuEdit Pro. Please include the following details when reporting:
- A clear description of the issue.
- Steps to reproduce it (if possible).
- Your operating system and browser version.
- A screenshot or video recording (optional but helpful).
You can report issues via our GitHub Issues page or send feedback directly from the in-app Help → Report a Bug option.
4. Feature Requests
We value your feedback! If there’s a feature you’d like to see in future versions, submit a request through our Feature Request Form.
- Provide a short summary of your idea.
- Explain how it would improve your workflow.
- Include any mockups or examples if available.
Our team reviews all suggestions regularly and prioritizes features based on community votes.